cvc44 Terms & Conditions

1Nature of the Agreement

These Terms and Conditions ("Terms") apply to all users ("User" or "you") of the cvc44 platform and its services. By browsing the cvc44 website, opening an account, or using any service, you are considered to have read and accepted these Terms in full.

cvc44 is an online casino and betting platform that offers cricket betting, slot games, live casino, and various gaming options for players in Bangladesh. These Terms form a legal agreement between you and cvc44.

1Scope of Services

cvc44 provides the following services:

• Sports Betting — cricket (including BPL, IPL, T20 World Cup), football, kabaddi, and other sports markets
• Online Slot Games — hundreds of games from various game providers
• Live Casino — interactive games with real-time dealers
• Fishing games and other special game formats
• Bonus and promotional offers

2Age & Legal Eligibility

To use cvc44's services, you must meet the following requirements:

• Age requirement: You must be 21 years of age or older. This platform is operated for those aged 21 and above only.
• You must have the full legal capacity to enter into a contract on your own behalf.
• It is your own responsibility to ensure that online gaming is not prohibited by law in your place of residence.
• cvc44 employees or members of their immediate family may not participate on the platform for real money.

3Account Opening Conditions

When opening an account at cvc44, you must provide accurate and up-to-date information. Each individual may create only one account. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.

• Your name, address, and contact details must be true and accurate.
• It is your responsibility to keep your account password completely confidential.
• Use a strong password to maintain the security of your account.
• Any unauthorised access to your account must be reported to cvc44 immediately.
• If documents are requested for identity verification (KYC), you must provide them.

3Identity Verification

cvc44 carries out identity verification to maintain a secure environment and prevent money laundering. You may be asked to provide identity documents, proof of address, or documents relating to the source of funds in the following situations:

• At the time of your first withdrawal
• For large-value transactions
• If any unusual activity is detected on your account
• As part of a routine security review

Withdrawals may be placed on hold until identity verification is completed.

4Deposit Conditions

cvc44 currently accepts the following payment methods: bKash, Nagad, Rocket and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

• Minimum deposit amount: ৳200 (the same for each method)
• Deposited funds must come from a payment account registered in your own name.
• Deposits made through a third party are not permitted.
• Deposited funds are generally credited to your account instantly.

4Withdrawal Conditions

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500
• Withdrawal processing time: typically within 10 to 45 minutes
• Withdrawals can only be made to a payment account registered in your own name.
• Withdrawals may be delayed until identity verification is completed.
• Withdrawals may be restricted while an active bonus wagering requirement is in progress.

5Welcome Bonus Terms

The cvc44 welcome bonus is a 100% match bonus on your first deposit, up to a maximum of ৳5,000. Please read these conditions carefully before claiming the bonus:

• The bonus is available to each user once only.
• Example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000.
• Example: deposit ৳12,000 or more and receive the maximum bonus of ৳5,000, giving a total balance of ৳17,000.

5General Bonus Policy

The following general policy applies to all promotional offers:

• cvc44 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If abuse of the bonus policy is detected, the account may be closed.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Additional benefits are available under the VIP programme (from Bronze to Platinum).
• cvc44 may, at its discretion, declare any account ineligible for bonus benefits.

6Betting & Gaming Conditions

The following general rules apply to all types of bets and games on cvc44:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a bet or game session is left incomplete due to a technical error, cvc44 will review it and make a decision.
• The game provider's own rules also apply and are considered complementary to cvc44's rules.
• cvc44 is not responsible for the outcome of an ongoing game in the event of an internet disconnection.
• For sports betting, winnings will be paid out once the result has been determined.

6Fair Play Policy

cvc44 is committed to ensuring a fair and transparent gaming environment. Games on our platform use independently verified Random Number Generator (RNG) technology, which keeps every outcome completely random and impartial. All transactions and personal data are protected using SSL encryption technology.

7Strictly Prohibited

The following activities are completely prohibited on the cvc44 platform:

• Creating multiple accounts or using another person's account.
• Using any automated software, bot, or artificial method for the purpose of obtaining bonuses.
• Attempting to manipulate game outcomes or gain an unfair advantage.
• Using cvc44 for money laundering or transactions involving illegal funds.
• Opening an account using a false identity or incorrect information.
• Attempting to interfere with or hack the platform's security systems.
• Harassing or behaving disrespectfully toward other users.

8Voluntary Account Closure

You may close your account at any time by contacting the cvc44 support team. Before closing your account, you must complete all outstanding bonus requirements and withdraw any withdrawable balance.

8Suspension or Closure by cvc44

cvc44 reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Breach of the Terms or participation in prohibited activities.
• Providing false or incomplete information.
• Failure to provide documents required for identity verification.
• No account activity for an extended period.
• In accordance with instructions from legal or regulatory authorities.

9Service Limitations

cvc44 is not liable for the following:

• Losses caused by internet disconnection or technical errors.
• Delays or errors from third-party payment providers (bKash, Nagad, Rocket) or banking systems.
• If your account information is unintentionally disclosed or accessed by an unauthorized person.
• Force majeure situations — natural disasters, war, pandemics, or other uncontrollable events.
• Software errors or disruptions from third-party game providers.

cvc44 always strives to keep its services uninterrupted, however the service may be temporarily unavailable due to maintenance or technical reasons.

10Data Collection & Use

cvc44 stores your personal information with confidentiality. Our full privacy policy can be found here. In brief:

• Your personal information is used solely for the purpose of providing services and verifying identity.
• Your information is not sold to third parties.
• Information may be shared with authorities where required by legal obligation.
• All data is kept secure using SSL encryption technology.

11Responsible Gaming Policy

cvc44 gives the highest priority to responsible gaming. We believe gaming should be an enjoyable form of entertainment — not a cause of financial hardship. Our full responsible gaming policy can be found here.

• You can set daily/weekly deposit limits on your account.
• You may apply a temporary or permanent self-exclusion if needed.
• cvc44's support team is always ready to help if you need assistance.

12Right to Update Terms & Conditions

cvc44 reserves the right to partially or fully modify these terms and conditions at any time. For significant changes:

• A notice will be published on the website.
• A message may be sent to your registered email or upon login.
• If you continue using the platform after the changes, you will be considered to have accepted the new terms and conditions.
• If you do not agree to the new terms, you will have the option to close your account and withdraw your balance.

Therefore, it is recommended that you review this page regularly.

13Support & Inquiries

If you have any questions or complaints about these terms and conditions, please contact cvc44's support team. Our support team is able to assist in both Bengali and English:

• Live Chat: Available 24 hours, 7 days a week
• Email: [email protected]

We will do our best to resolve your issue as quickly as possible.